Please co-operate and understand my situation. I am suffering from such a deadly disease and you are not even trying to help and resolve, what kind of humans are you. And what are you saying that I had multiple accounts, give me a single proof, I will not ask you anything. GIVE ME A SINGLE PROOF THAT I HAD MORE THAN ONE ACCOUNT, I WILL NOT ASK FOR MY, PROVE YOUR WORDS Funds are not credited to my account, why in every mail you say funds have been credited to my account. Thank you for your cooperation and understanding. Persons otherwise associated with a customer will not be allowed to register on the website.Ģ.30 In the event of duplicate registration (including registering under a new name), the submission of someone else's, invalid, or forged documents (including those that have been edited by using any kind of software or graphic editor) the company is entitled to take any reasonable measures including but not limited to cancelling all bets and suspending all transactions for the duration of their investigation, and to proceed with full verification of the account once any documents required for the verification procedure have been requested. Customers are allowed to register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. We have indicated the rules that were violated and led to blocking of accounts:Ģ.28 Each registered customer is allowed to have only one account. However, it's important to note that the funds have been successfully credited to your account as per our obligation.

Regrettably, due to the breach of our policies, the decision to uphold the account blockages has been finalized. We prioritize responsible gaming and consider multiple account registrations a serious violation of fair play principles. All pertinent information can be readily found on our official website: Please note that the creation of multiple accounts is strictly prohibited according to our institution's rules and regulations.īefore registration, all clients are provided access to our company rules, and it is assumed that they have read and consented to these regulations. Upon thorough investigation by our security department, it was discovered that there were multiple accounts associated with your details.

It is essential to clarify that we do not take such actions without valid reasons. We understand your frustration regarding the account blockage. Thank you for reaching out to us and expressing your concerns.

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